Escrow Assistant
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We are looking to hire an experienced and detail-oriented Escrow Assistant. The Escrow Assistant role supports this process by helping with administrative records, shipment status updates, inspection documentation, task reporting, and communication with supervisors. The work requires accuracy, discretion, and the ability to follow written procedures without skipping details. This is a part-time role for someone who is organized, responsive, detail-oriented, and comfortable working with written procedures, online forms, shipment records, and supervisor instructions.
Responsibilities:
Review assigned case details and task instructions
Receive shipments and sign paperwork upon receipt when assigned
Pack or unpack packages according to written instructions
Inspect visible condition and verify basic item details
Compare contents with transaction notes, invoices, or order records
Prepare short reports for the Supervisor and Escrow Officer
Upload required documents, photos, receipts, and correspondence into the task panel
Maintain accurate records and status updates
Prepare packages for onward shipment when instructed
Process assigned company shipments with required paperwork and shipping labels
Professional expectations:
Follow written instructions exactly
Keep communication timely and professional
Report discrepancies instead of guessing
Keep transaction details confidential
Maintain organized records for every assigned task
Ask a supervisor for clarification when instructions are unclear